About Us
Since the time of our inception as an independent sales office (ISO) for credit card processing in 1990, MPS has focused on being a different kind of merchant processing and service provider that guides and treats customers in a fair and upstanding manner. We were founded on the premise that the merchant services and POS solutions industry seriously needed an ISO dedicated to integrity, honesty, and decency that was fully focused on serving the best interest of its merchant customers. We have stayed true to our founding principles by treating customers in the most fair and honest way. Because of this, we have experienced solid and steady growth, and we have expanded our product lines to better serve an extensive array of growing merchant needs from increased POS solutions to industry-specific equipment and tools. Our customer retention is solid because of the care that is taken to invest in developing an exceptional level of service that is seldom, if ever, seen in our industry.
OUR MISSION:
To deliver an unprecedented level of service to merchants for their processing needs and to build customer confidence by conducting business with integrity and honesty while supplying products and solutions exclusively focused on helping merchants to make the right choices for their business.
GUIDING PRINCIPLES:
√ Meet or exceed our customers’ expectations
√ Perform quality work
√ Offer workable solutions
CUSTOMER SERVICE
Merchant Payment Services goal is to provide excellent, trustworthy services to our customers.
Be available when our customers need us.
Identify our customers’ needs and requirements.
Offer workable solutions.
Meet or exceed our customers’ expectations for project management.